ozwin Terms & Conditions
Please read the following terms carefully before using this platform — they define the rights and responsibilities of both you and us.
These terms and conditions ("Terms") apply to the ozwin platform and all its services. By accessing ozwin or creating an account, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.
Definitions & Interpretation
The meanings of the following words and terms used in these Terms are described below:
- "Platform" — refers to the ozwin website and all associated services and applications.
- "User" / "You" — any person who accesses this platform or creates an account.
- "Account" — your personal account registered on the platform.
- "Balance" — the total amount held in your account.
- "Bonus" — any additional reward or incentive provided by ozwin.
- "Services" — sports betting, casino games, live games, and other features of the platform.
Account Registration & Eligibility
2.1 Age Requirement
To open an account at ozwin, you must be 21 years of age or older. We may request identity documents to verify your age at any time.
2.2 Single Account Policy
Only one account per person is allowed. If a person is found to have multiple accounts, those accounts will be closed and all balances may be forfeited.
2.3 Providing Accurate Information
The information you provide at registration must be completely accurate and truthful. Providing false information will result in immediate suspension of the account.
2.4 Account Security
It is your responsibility to keep your login credentials confidential. Allowing anyone else to use your account is a violation of the Terms.
Deposit & Withdrawal Policy
ozwin supports popular payment methods in Bangladesh. The table below outlines the key terms for deposits and withdrawals:
| Item | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳100 | ৳800 |
| Average Processing Time | Instant | Within 1 hour |
| Supported Methods | bKash • Nagad • Rocket • Upay • Bank Transfer | |
| Currency | Bangladeshi Taka (BDT / ৳) | |
3.1 Withdrawal Verification
Account verification may be required before withdrawal. Withdrawals from verified accounts are generally processed within 1 hour.
3.2 Suspicious Transactions
If any transaction appears unusual or suspicious, ozwin reserves the right to temporarily suspend it.
Bonus & Promotion Terms
4.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to ৳10,000. For example:
- Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
- Deposit ৳22,000 → Maximum Bonus ৳10,000 → Total Balance ৳32,000
4.2 Wagering Requirements
Before withdrawing the welcome bonus, you must complete 15 times the bonus amount in bets. Wagering is counted on the bonus amount only, not on the deposit amount.
4.3 General Bonus Policy
- Each bonus can be claimed only once per household or IP address.
- Bonuses are for genuine play only — misuse of the system will result in bonus cancellation.
- ozwin reserves the right to modify or cancel bonus offers at any time.
- Wagering must be completed before the bonus usage period expires.
Gaming Rules
5.1 Fair Play Policy
ozwin is a safe and reliable platform. We ensure that all games are conducted fairly and that user data is protected by SSL encryption.
5.2 Prohibited Conduct
The following activities are strictly prohibited:
- Playing games using software, bots, or automated methods.
- Using another person's account or allowing someone else to use yours.
- Attempting unauthorized access to the platform's systems or security.
- Betting against yourself (arbitrage) for the purpose of misusing bonuses.
- Using the platform for money laundering.
If such activities are detected, the account will be immediately closed and the balance will be forfeited.
5.3 Technical Issues
If a game result is affected by a server error or technical issue, ozwin will make a decision based on reasonable judgment, and that decision will be considered final.
VIP Program & Cashback
ozwin's VIP program has 5 tiers. Weekly cashback is provided at each tier:
| Tier | Name | Weekly Cashback |
|---|---|---|
| 1 | Bronze | Up to 0.2% |
| 2 | Silver | Up to 0.5% |
| 3 | Gold | Up to 0.7% |
| 4 | Platinum | Up to 1.0% |
| 5 | Diamond | Up to 1.2% |
Advancement through VIP tiers depends on your regular participation and activity. Cashback is automatically added to your account every week.
Responsible Gaming
ozwin believes in responsible gaming. We place the highest priority on the wellbeing and welfare of our users.
7.1 Self-Exclusion & Limit Setting
Users can contact our support team to set deposit limits, session time limits, or to fully suspend their account.
7.2 Protection of Minors
Use of this platform by anyone under 21 years of age is strictly prohibited. If there are children or teenagers in your household, please enable parental controls on your device.
7.3 Support
Our support team will assist with any issues related to gambling addiction. For more information, visit our Responsible Gaming page.
Privacy & Data Protection
ozwin is committed to protecting your personal information. We use industry-standard SSL encryption.
- Your information will not be sold to third parties.
- Data may be analyzed internally for service improvement purposes.
- Information may be shared with authorities when required by law.
- For more details, see our Privacy Policy.
Account Suspension & Closure
9.1 ozwin's Rights
ozwin may suspend or close an account without notice in any of the following circumstances:
- Evidence of a breach of the Terms is found.
- There is suspicion that false information has been provided.
- There is suspicion of money laundering or fraud.
- Multiple accounts belonging to the same person are identified.
9.2 User Rights
You may contact our support at any time to close your account. A valid balance can be withdrawn once wagering requirements have been met.
Limitation of Liability
ozwin is committed to providing safe and reliable services. However, our liability is limited in the following situations:
- If a game is interrupted mid-session due to loss of internet connection.
- If loss occurs due to a technical error by a third party.
- In the event of an unexpected natural disaster or force majeure situation.
- If loss occurs due to the user's own mistake or negligence.
Changes to Terms
ozwin reserves the right to change these terms and conditions at any time. In the case of changes:
- Users will be notified before any significant changes.
- If you continue using the platform after the updated terms and conditions are published, you will be considered to have accepted the new terms.
- If you do not agree with the new terms and conditions, you will have the option to close your account.
Dispute Resolution
If you have any objection or complaint about any matter:
- First, contact our support team via live chat or email.
- The support team will review your complaint and provide a resolution.
- ozwin's decision will be considered final, however you may submit a request for reconsideration.
General FAQ
Answers to the most frequently asked questions about the terms and conditions are provided below.
Need help?
Our support team is always ready to help you learn more about the terms and conditions or answer any questions.
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