Legal Document

ozwin Terms & Conditions

Please read the following terms carefully before using this platform — they define the rights and responsibilities of both you and us.

Last Updated: January 2026 Version: 1.2

These terms and conditions ("Terms") apply to the ozwin platform and all its services. By accessing ozwin or creating an account, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

Important Notice: This platform is for persons aged 21 and above only. Use by minors is strictly prohibited.
1

Definitions & Interpretation

The meanings of the following words and terms used in these Terms are described below:

  • "Platform" — refers to the ozwin website and all associated services and applications.
  • "User" / "You" — any person who accesses this platform or creates an account.
  • "Account" — your personal account registered on the platform.
  • "Balance" — the total amount held in your account.
  • "Bonus" — any additional reward or incentive provided by ozwin.
  • "Services" — sports betting, casino games, live games, and other features of the platform.
2

Account Registration & Eligibility

2.1 Age Requirement

To open an account at ozwin, you must be 21 years of age or older. We may request identity documents to verify your age at any time.

2.2 Single Account Policy

Only one account per person is allowed. If a person is found to have multiple accounts, those accounts will be closed and all balances may be forfeited.

2.3 Providing Accurate Information

The information you provide at registration must be completely accurate and truthful. Providing false information will result in immediate suspension of the account.

2.4 Account Security

It is your responsibility to keep your login credentials confidential. Allowing anyone else to use your account is a violation of the Terms.

3

Deposit & Withdrawal Policy

ozwin supports popular payment methods in Bangladesh. The table below outlines the key terms for deposits and withdrawals:

Item Deposit Withdrawal
Minimum Amount ৳100 ৳800
Average Processing Time Instant Within 1 hour
Supported Methods bKash • Nagad • Rocket • Upay • Bank Transfer
Currency Bangladeshi Taka (BDT / ৳)
Bank Transfer: Transactions can be made through major commercial banks in Bangladesh, including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

3.1 Withdrawal Verification

Account verification may be required before withdrawal. Withdrawals from verified accounts are generally processed within 1 hour.

3.2 Suspicious Transactions

If any transaction appears unusual or suspicious, ozwin reserves the right to temporarily suspend it.

4

Bonus & Promotion Terms

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳10,000. For example:

  • Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
  • Deposit ৳22,000 → Maximum Bonus ৳10,000 → Total Balance ৳32,000

4.2 Wagering Requirements

Before withdrawing the welcome bonus, you must complete 15 times the bonus amount in bets. Wagering is counted on the bonus amount only, not on the deposit amount.

Example: Receive a ৳1,000 bonus → After placing ৳1,000 × 15 = ৳15,000 in bets, winnings from the bonus can be withdrawn.

4.3 General Bonus Policy

  • Each bonus can be claimed only once per household or IP address.
  • Bonuses are for genuine play only — misuse of the system will result in bonus cancellation.
  • ozwin reserves the right to modify or cancel bonus offers at any time.
  • Wagering must be completed before the bonus usage period expires.
5

Gaming Rules

5.1 Fair Play Policy

ozwin is a safe and reliable platform. We ensure that all games are conducted fairly and that user data is protected by SSL encryption.

5.2 Prohibited Conduct

The following activities are strictly prohibited:

  • Playing games using software, bots, or automated methods.
  • Using another person's account or allowing someone else to use yours.
  • Attempting unauthorized access to the platform's systems or security.
  • Betting against yourself (arbitrage) for the purpose of misusing bonuses.
  • Using the platform for money laundering.

If such activities are detected, the account will be immediately closed and the balance will be forfeited.

5.3 Technical Issues

If a game result is affected by a server error or technical issue, ozwin will make a decision based on reasonable judgment, and that decision will be considered final.

6

VIP Program & Cashback

ozwin's VIP program has 5 tiers. Weekly cashback is provided at each tier:

Tier Name Weekly Cashback
1 Bronze Up to 0.2%
2 Silver Up to 0.5%
3 Gold Up to 0.7%
4 Platinum Up to 1.0%
5 Diamond Up to 1.2%

Advancement through VIP tiers depends on your regular participation and activity. Cashback is automatically added to your account every week.

7

Responsible Gaming

ozwin believes in responsible gaming. We place the highest priority on the wellbeing and welfare of our users.

7.1 Self-Exclusion & Limit Setting

Users can contact our support team to set deposit limits, session time limits, or to fully suspend their account.

7.2 Protection of Minors

Use of this platform by anyone under 21 years of age is strictly prohibited. If there are children or teenagers in your household, please enable parental controls on your device.

7.3 Support

Our support team will assist with any issues related to gambling addiction. For more information, visit our Responsible Gaming page.

8

Privacy & Data Protection

ozwin is committed to protecting your personal information. We use industry-standard SSL encryption.

  • Your information will not be sold to third parties.
  • Data may be analyzed internally for service improvement purposes.
  • Information may be shared with authorities when required by law.
  • For more details, see our Privacy Policy.
9

Account Suspension & Closure

9.1 ozwin's Rights

ozwin may suspend or close an account without notice in any of the following circumstances:

  • Evidence of a breach of the Terms is found.
  • There is suspicion that false information has been provided.
  • There is suspicion of money laundering or fraud.
  • Multiple accounts belonging to the same person are identified.

9.2 User Rights

You may contact our support at any time to close your account. A valid balance can be withdrawn once wagering requirements have been met.

10

Limitation of Liability

ozwin is committed to providing safe and reliable services. However, our liability is limited in the following situations:

  • If a game is interrupted mid-session due to loss of internet connection.
  • If loss occurs due to a technical error by a third party.
  • In the event of an unexpected natural disaster or force majeure situation.
  • If loss occurs due to the user's own mistake or negligence.
Keep in mind: Gaming is a form of entertainment. Gaming should not be seen as a solution to financial problems.
11

Changes to Terms

ozwin reserves the right to change these terms and conditions at any time. In the case of changes:

  • Users will be notified before any significant changes.
  • If you continue using the platform after the updated terms and conditions are published, you will be considered to have accepted the new terms.
  • If you do not agree with the new terms and conditions, you will have the option to close your account.
12

Dispute Resolution

If you have any objection or complaint about any matter:

  1. First, contact our support team via live chat or email.
  2. The support team will review your complaint and provide a resolution.
  3. ozwin's decision will be considered final, however you may submit a request for reconsideration.
Support contact: 24/7 live chat or email — [email protected]

General FAQ

Answers to the most frequently asked questions about the terms and conditions are provided below.

To open an account and use the services at ozwin, you must be 21 years of age or older. You may be asked to provide a national ID card or passport to verify your age at any time.

No. Only one account per person is allowed. If multiple accounts are found belonging to the same person, all accounts will be closed and the balance may be forfeited.

The minimum deposit amount is ৳100 (for all payment methods). The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 1 hour.

You must complete 15 times the bonus amount in bets. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 (৳1,000 × 15) in bets before withdrawing winnings from the bonus. Wagering is counted on the bonus amount only, not on your deposit amount.

ozwin supports popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 for all methods.

For any issue, you can reach support directly through our 24/7 live chat. To contact us by email, write to [email protected]. Support is available in both Bengali and English.

Yes, users will be given advance notice of important changes. Continuing to use the platform after updated terms are published means you have accepted the new terms. If you do not agree, you may close your account and withdraw your balance.

Need help?

Our support team is always ready to help you learn more about the terms and conditions or answer any questions.

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